Possessing effective communication skills is crucial for 21st century diplomats. As Internet technology propels the evolution of the global media landscape, it is vital for diplomats to be familiar with the latest media and communication trends. Offering strategies to handle this challenge, UNITAR organized a five-day workshop on "Communication, Active Listening, Public Speaking and Working with the Media" in London, at the request of the Saudi Arabian Ministry of Foreign Affairs.

The second edition of the annual Retreat convened by the United Nations Secretary-General took place in Torino, Italy, on 29 and 30 August 2008. The Retreat provides an opportunity for top UN officials to exchange ideas and reflect on how best the Organization can tackle current challenges and discharge its high profile responsibilities more effectively. The annual event has been organized as a joint effort between UNITAR, the United Nations System Staff College (UNSSC), and the Department of Management in the UN Secretariat.