June 2021, Geneva, Switzerland - In this second episode, UN Senior Mediation Adviser, Milos Strugar (Conflux Center – Center for Intercultural Dialogue and Mediation) leads us into the world of mediation. He highlights the differences among negotiation, mediation, and facilitation processes as essential means for dispute resolution. Mr. Strugar comments on the effects of the pandemic on mediation and negotiation dynamics, exploring recent practical developments including the implementation of artificial intelligence in mediation procedures.  Overall, Mr. Strugar examines the key skills of a mediator; the stakeholders involved in mediation (state and non-state actors); the role of trust and confidentiality; and the relevance of multilateralism to solve complex disputes and to tackle global challenges.

The Negotiation Arena is the podcast series of the Division for Multilateral Diplomacy (DMD) at the United Nations Institute for Training and Research (UNITAR). The podcast series, hosted by Rabih El-Haddad, the Director of the DMD, will bring you into the negotiation arena, the stage where world-famous experts virtually gather to share ideas and to provide listeners with their unique experiences and exceptional insights, featuring anecdotes, stories, as well as unconventional scenarios from the world of negotiation. The whole series unravels negotiations through fundamental theories and practices, delivering tangible skills needed to successfully conduct negotiations as they unfold.