Apr 2022
Workshop on Negotiation Skills and Techniques Multilateral Diplomacy
Geneva, Switzerland & Web based
21 Apr 2022 to 22 Apr 2022
Is this event associated with a learning outcome?
Does the event include an objective assessment of learning?
Duration of event
2 Days
Programme Area
Multilateral Diplomacy
Specific Target Audience
Core Diplomatic Training
Event Focal Point Email
Event Focal Point Contact Number
+41 (0) 22 917 88 10
Registration method
By application & selection
Mode of delivery

Diplomats negotiate all the time. This workshop aims at improving participants’ analytical and interpersonal skills in their continual negotiations to make sure they do first things first. It is important to prepare before action, especially when strong coalitions and consensus are needed, and to improve the quality of relationships, internally through the mandate, and externally with the representatives of other partner states, before any other action. Negotiating the process and agenda is needed before dealing with problems and issues. In a meeting, negotiators must also communicate effectively, and use effective listening before speaking, asking relevant questions before presenting persuasive arguments. They also need to identify common platforms with others, before they express their own demands. In other words, participants will become more aware of how they behave in negotiation contexts, and whether or not they should behave the same way, or differently.

Event objectives

The workshop aims to improve participants' analytical and interpersonal skills in the continual negotiations they participate in. It is important to improve the quality of relationships, internally through the mandate, and externally with the representatives of other partner states by preparing before action, especially when strong coalitions and consensus are needed.

At the end of the workshop, participants will be able to:

• Analyse how diplomatic negotiations are conducted;

• Use a preparation grid for better negotiation planning;

• Identify tensions, differences and conflicts in international contexts;

• Describe how to facilitate the peaceful resolution of conflicts;

• Perform more efficiently as a negotiator.

Content and Structure

In order to make this training workshop as interactive as possible, simulations and role-play exercises are used and discussed. Participants are asked to describe good practices. They are also provided with techniques for their daily negotiations, for their preparations, actions, and reviews.

Learning objectives

The course consists of the following 4 sessions:

•Session 1: Negotiation Strategy

•Session 2: Preparation of the Mandate and Negotiation Process

•Session 3: Conflict Resolution

•Session 4: Complex Negotiations


The methodology of this course will include: 

  • Interactive Presentations 
  • Group discussions 
  • Evaluation and discussion of practical guidelines
  • Skills development exercises 
Targeted audience

This course is open to:

Members of Permanent Missions accredited to the United Nations Office in Geneva,

Delegates of Ministries of Foreign Affairs and other government officials,

Representatives of international, intergovernmental and non-governmental organizations and Diplomatic academies.

Members of the private sector are equally invited to benefit from this workshop.


Additional information

If the current situation caused by COVID-19 allows for the, the workshop will be held in a hybrid mode from 21 to 22 April 2022 for two days. If the situation worsens, the workshop will be held solely online from 20 to 22 April 2022 for three days. Participants will be informed of the form of delivery before the workshop.

For more information, please write an email to or call +41 (0)22 917 88 10 or visit