• Betty Mwende, a digital literacy advocate from Kenya and a person with a disability, completed the 2023 “Developing Essential Digital Skills for Women and Youth in Africa” training programme.
  • Betty volunteers to teach basic computer skills to children in her community to help bridge the digital gap.
  • Through the UNITAR programme, she built her project management and digital skills, gained confidence and won valuable exposure.
  • The Japan-funded programme equipped 7,000 women and youth in Africa with skills in data analysis, software development, project management, business analysis, artificial intelligence and soft skills such as leadership and networking.
UNITAR

20 February 2025, Hiroshima, Japan – In Kenya, where access to basic technology remains a luxury for many, Betty Mwende advocates for digital literacy and inclusivity. Learning through a UNITAR programme and applying what she learned have helped Betty – a student of applied computer technology and communication coordinator for a non-profit to foster collaboration in the tech industry – develop her project management and digital skills while championing digital literacy for marginalized youth.

Bridging the Digital Literacy Gap in Kenya

© Betty Mwende

Growing up in a rural community, Betty did not have access to computers until high school and struggled to adapt to digital tools. She recalls how embarrassed she was as a teen not to even know how to shut down a computer. The experience instilled in her a sense of urgency to help others avoid similar challenges. 

Betty took it upon herself to bring change. She and her friends began to organize digital literacy training in her village for children aged 11 to 13. They brought their own devices and taught the children basic computer skills, including Microsoft Word and how to navigate online platforms like YouTube.

The lack of resources in rural areas, limited access to computers and the sheer scale of the digital divide are obstacles she faces every day. Betty worked towards overcoming her fears and building confidence when starting her advocacy work. She is driven by a commitment to ensure no one in her community is left behind in the digital era.

Inclusive Empowerment: Skills for Advocacy and Leadership

UNITAR

Betty’s journey took a turn when she came across the UNITAR 2023 “Developing Essential Digital Skills for Women and Youth in Africa” training programme. Funded by the Government and People of Japan and delivered in cooperation with Microsoft East Africa and IBM, the programme aimed to enhance the employability and competitiveness of African women and youth in a digital-driven world. Between November 2023 to February 2024, it equipped 7,000 women and youth in Africa with skills in data analysis, software development, project management, business analysis, artificial intelligence and soft skills.

Betty was intrigued by the opportunity and applied, where she was selected to join the Microsoft track. In the online Phase 1, Betty gained foundational digital skills that were theoretical but also applicable to the working environment. Using what she learned from UNITAR, Betty won a design and pitch competition by a philanthropic private organization. Her award was a cash prize of US$1,000, which she used to buy a laptop to deliver the digital skills training for girls in her village.

She was chosen to continue to the second phase of the UNITAR training, where she developed her self-led project and joined a virtual boot camp. The final phase, Phase 3, brought everything together for an in-person sustainability and community leadership training workshop in Nairobi. For Betty, this was one of the most memorable parts of the programme. The workshop sessions allowed her to network and meet individuals from diverse fields, many of whom were – like her – seeking to build their digital literacy skills, even after years of professional experience. Betty was inspired by the connections she made.

Pitching her ideas and experiences to figures like Mr. Ken Okaniwa, Ambassador Extraordinary and Plenipotentiary of Japan in Kenya, and Ms. Chisa Mikami, Head of the UNITAR Hiroshima Office, built Betty’s confidence while also giving her work greater exposure. Media interviews let Betty amplify her advocacy and share her story with a wider audience.

I extend heartfelt gratitude to UNITAR, Microsoft, IBM and the People and Government of Japan for their steadfast support. Together, we are not only closing gender and skills gaps but also paving the way for a more inclusive and empowered future.” —Betty Mwende, UNITAR alumna, Kenya

Betty plans to apply what she learned about project management and leadership to her digital literacy initiatives, ensuring they are well-organized and sustainable. She also hopes to use what she learned to build a more inclusive digital future.

“Step into the Digital Space”: Women, Marginalized Youth and People with Disabilities

Betty encourages others – especially women, marginalized youth and people with disabilities – to step into the digital space. As a person with a disability herself, Betty says she did not imagine 5 to 10 years ago that she would be studying technology today. But she believes there’s no better time for women with disabilities to get into the tech spaces as they become more inclusive. 

She calls on women and youth to embrace opportunities, even when they seem challenging. “Nobody’s going to do this for you, so it’s up to you to do it”, she says and recommends networking, gaining practical skills and staying committed to overcoming obstacles.

Those who win are the ones who keep on, knocking [on] those doors, asking for those jobs, going for interviews and showing up every day. So keep on trying … and be confident and believe in yourself.” —Betty Mwende, UNITAR alumna, Kenya

As for the future, Betty plans to continue her digital literacy training sessions for the village children. But she also feels ready to set up and manage a larger organization to support young people in marginalized communities to gain digital literacy. “Marginalized people, … people living in slums in big cities, they're still very poor and it's affecting the young kids who are trying to gain digital literacy skills”, Betty says. “I feel like I’m going to … make sure there's no one left behind when it comes to digital literacy.”

UN Volunteer Faizah Faizah contributed to this article.

About UNITAR

The United Nations Institute for Training and Research (UNITAR) is a dedicated training arm of the United Nations. In 2023, UNITAR trained over 540,000 learners around the world to support their actions for a better future. UNITAR has a global presence, with offices in Geneva, Hiroshima, New York and Bonn and networks around the world. Find out more at www.unitar.org

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