The Division for Multilateral Diplomacy of the United Nations Institute for Training and Research (UNITAR) is pleased to announce its upcoming Online Certificate on Essential Professional Skills taking place this fall from 15 September to 29 October. The online certificate will consist of a series of e-workshops targeted to working professionals and individuals seeking to improve their professional skills. The online certificate aims to reinforce individuals’ transferable professional skills, especially in a time where flexibility and adaptability are key.

 The four topics covered will be:

  • Negotiation Skills (15-17 September) 
  • Stakeholder Engagement (29 September-1 October)
  • Leadership and Team Mobilization (13-15 October)
  • Cross-Cultural Communication (27-29 October)

Read more and sign up here.

Tailor made e-workshops for organisations are also available upon request, please contact for more information. 

Content and Structure

The online certificate will consist of four e-workshops facilitated by experts on the selected topics and will take place using the platform Zoom. The e-workshops are designed to be highly interactive and, where possible, include case studies, simulations and group exercises.

Meet the Trainers

Meritxell Martell (Stakeholder Engagement)

Meritxell Martell is the founder and director of Merience, a consultancy company focused on environmental risk governance, including analysis and development of communication and stakeholder engagement strategies and methodologies in the field of complex socio-technical processes.

Dr. Martell is a graduate of Universitat Autònoma de Barcelona (UAB, Barcelona, Spain) and she received her PhD in Environmental Sciences from the University of East Anglia (UEA, Norwich, United Kingdom) in 2001. She has over 15 years of experience as an international consultant on communication and stakeholder engagement in complex environmental decision-making processes. She also lectures at UPC and UPF in environmental communication Master courses. In addition, Meritxell has successfully participated and coordinated several European projects and is an expert consultant to different international organisations, such as the International Atomic Energy Agency (IAEA), the Joint Research Centre (JRC) of the European Commission or the OECD Nuclear Energy Agency.

Cindy Hancock (Leadership and Team Mobilization)

Cindy Hancock is an OD-ETDP Facilitator, Assessor & Coach as well as a Training and Development  Practitioner at Sprout  Coaching  and  loves  working  with  people  to   explore,   connect   and  grow   their  individual  potential. For her whole career she has worked in both private and  public  sectors,  gaining  experiences  in  areas such  as corporate communication, team coaching, people development and leadership coaching. Her professionalism  and  human strengths are part of her core values.

In her way of working, Cindy values integrity and a high standard of ethics. She has worked with tenacity , climbing the corporate ladder over the last 20 years, up to General Management.

Her passion for coaching inspired her to qualify as a Professional Ontological Coach in 2013, opening the door to her people-centered management style. Cindy is an accomplished and well-known coach within the private and public  sectors. Her passion for  Learning  and  Development  has  led  her  to  enroll  in  further  education  and  self-  development receiving her qualification as a registered Facilitator, Assessor, Learner Support including  Skills Gap Analysis, Training Matrix development, Skill Audit Reporting as well as Designing and Developing of coursematerial.

Her ability to forecast organisational training needs has led her to customise a diverse list of training material, including but not limited to: Corporate Communication, Leadership Development and Sales Force Effectiveness.

As the founder  and  pioneer  of  Sprout  Coaching,  Cindy  continues  to  be  inspired  by  the  rapid  development and  need for coaching within organisations, however, remains centred on the individual. Her vision remains focused on improving human interaction within the public and private arena enabling people to grow.

Jerome L'Host

Jérôme L’host is a dedicated Senior Consultant based in Geneva and Moscow, working internationally with both Private and Public Sectors.He is the Founder and General Manager of The November Company, a Training & Consulting Group. 

Mr. L’host studied Public Administration & Economics (AES) at the University of Savoie. He later specialized in Marketing at the Plus-Values Institute in Paris. Mr. L’host is a certified Myers-Briggs Type Indicator (MBTI) Coach, a UN-certified Coach and Trainer, as well as a Synaps-certified, and LSA (Leadership Style Analysis) Coach. 

Over the last 16 years, he performed numerous presentations (Leadership, Competencies Management, Emotional Intelligence, Performance Management, Corporate Identity & Values, Post-mergers integration, Change Management, Persuasive Presentations) as well as Motivational Speeches for HEC Geneva, EPFL Chair of Entrepreneurship, Nestlé, Association pour le Progrès du Management and the Swiss-French Chamber of Commerce.  

Before establishing as an Independent Consultant in 2009 and founding The November Company in 2012, Mr. L’host has been active for thirteen (13) years with Dynargie Switzerland SA (International Training & Consulting group) as a European Board Member and Country Manager of Switzerland and Russia. 

Mr. L’host managed more than 40 large-scale international projects (Performance development, Crisis management, Sales-Team Development, Restructuration, Post-conflict & Post-disaster management, Leadership, Change management, Top Management & Team Development, Reengineering, Values Implementation, Strategic Retreats, International Surveys, Post-Mergers Integration...) in more than 30 different countries. 

He dealt with more than 120 companies/organizations world-wide and delivered training for more than 3800 participants.

Mr. L’host is also a former UNIFIL (United Nations Interim Force in Lebanon) volunteer, serving 6 months in Naqura-South Lebanon.

Who Can Participate?

The online certificate is aimed at introducing its concept to the wider public and raising awareness around the selected topics. The registration will be open to the public and participants will be admitted upon selection.

Upon successful completion of all four e-workshops, participants will be awarded the Online Certificate of Essential Professional Skills. Participants will also receive a separate certificate for each e-workshop.

Read more and sign up here.

Please contact for any questions.

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