Join us on 22-23 October 2025, at Mercure Singapore on Stevens, Singapore, Singapore

Transform your airport's operations with cutting-edge technological innovations. This 2-day intensive workshop in Singapore covers AI-driven operations, smart terminal design, cybersecurity frameworks, and passenger experience optimization. Delivered in partnership with the Civil Aviation Authority of Singapore (CAAS), and its Singapore Aviation Academy.

As part of the Airports and Economic Development Global Training Programme series, this in-person workshop aims to equip airport professionals with the skills needed to leverage technological innovations for enhanced terminal operations. The focus will be on understanding how leading airports integrate AI, automation, and digital transformation to create future-proof infrastructure while maintaining operational excellence.

The airport industry stands at a critical juncture where technological advancement meets unprecedented growth. Asia-Pacific, as the fastest-expanding air travel market, requires airports that can adapt to exponential passenger volume increases while maintaining superior operational standards. This workshop addresses these challenges by showcasing how technology, when strategically integrated with human-centered design, creates airports that transcend mere functionality.

Target Audience
  • Airport Executives & Senior Management
  • Terminal Operations Directors
  • Technology & Innovation Officers
  • Aviation Authority Representatives
  • Infrastructure Development Managers
  • Airport Security & Safety Leaders
  • Government Policy-makers
Expected Learning Outcomes
  • Enhanced understanding of AI and automation integration in airport operations
  • Improved skills for implementing smart terminal technologies and digital transformation strategies
  • Strengthened cybersecurity frameworks for protecting critical airport infrastructure
  • Increased collaboration between technology providers and airport operators
  • Practical action plans for leveraging innovation to enhance passenger experience
  • Knowledge of best practices from leading global airports including Changi and Hartsfield-Jackson Atlanta

Workshop Overview

Day 1: Strategic Innovation and Digital Transformation
  • Foundations of Strategic Airport Development – Understanding airports as economic catalysts through Singapore and Atlanta case studies
  • Technology Integration Framework – Examining how Hartsfield-Jackson Atlanta leverages automated systems, real-time analytics, and sustainability initiatives
  • Innovation Excellence at Changi – Deep dive into smart terminals, AI-driven resource allocation, and customer engagement strategies
  • Cybersecurity in Smart Airports – Addressing mission-critical security risks in increasingly digitalized airport environments
  • Interactive Panel Discussion – Infrastructure and digital transformation experiences from multiple perspectives
Day 2: Advanced Operations and Implementation
  • Global Innovation Cases – Exploring Incheon International Airport's IoT devices, automated ground handling, and AI-driven planning
  • Regional Digital Transformation – Asia-Pacific and Middle East perspectives on optimizing resource allocation and efficiency
  • AI-Enhanced Passenger Experience – Contactless check-in, AI chatbots, smart wayfinding systems, and data privacy challenges
  • Hands-on Cybersecurity Workshop – Building cyber resilience using real-world scenarios including the 2018 Atlanta ransomware attack case study
  • Peer-to-Peer Learning Session – Facilitated knowledge exchange and networking

Certification

Upon completion, participants will receive a Certificate of Achievement jointly issued by:

  • United Nations Institute for Training and Research (UNITAR)
  • Civil Aviation Authority of Singapore (CAAS) & Singapore Aviation Academy
  • Hartsfield-Jackson Atlanta International Airport
  • Georgia Institute of Technology & Enterprise Innovation Institute (EI²)

Our Partners

The Civil Aviation Authority of Singapore & Singapore Aviation Academy – The Civil Aviation Authority of Singapore and its training arm are committed to developing aviation leadership and advancing the capabilities of aviation professionals globally.

Hartsfield-Jackson Atlanta International Airport – The world's busiest airport by passenger traffic, contributing over $68 billion to Georgia's economy and serving as a model for operational excellence.

Georgia Institute of Technology & Enterprise Innovation Institute (EI²) – A world-renowned research university and its economic development arm, bringing cutting-edge expertise in technology innovation, cybersecurity, and strategic development to support airport transformation initiatives globally.

CIFAL Singapore – Part of UNITAR's global network of affiliated training centers, hosted by Nanyang Technological University, focusing on sustainable development and capacity building in the Asia-Pacific region.

Registration

Registration Deadline: October 8, 2025
Application: https://go.gov.sg/unitarasia2025
For more information, please email airports@unitar.org 

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